Details

Goals

Adapt communication skills to the constraints posed by the epidemic situation: effective use of digital tools to communicate at a distance and effective face-to-face communication with masks.

Prerequisite

None

Contents

Optimize your communication from a distance

  • Use the different channels of distance communication (written, oral, visual) in order to establish and maintain the desired contact with the interlocutors without wasting time unnecessarily.

  • Key communication elements to facilitate the conduct of a virtual meeting

  • Constructively express listening and assertiveness, availability and refusal (saying "no"), using digital tools.

Optimizing face-to-face communication by wearing a mask

  • Adapt and manage the wearing of the mask in relation to self-image and communication needs

  • Masked non-verbal communication: eyebrow expression, posture, gestures.

  • Expressing listening and assertiveness by wearing a mask

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Next session(s)

This training is exclusively on request. Contact us to get a personalized offer.

Sessions available in

  • FR
  • DE
  • EN
  • LU

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