Assessing the importance of non-verbal language in communication
Sharpen your sense of observation of body language
Practise identifying the most common body language cues to understand the other beyond the spoken word.
This training is intended for anyone wishing to improve their interpersonal relationships through a better understanding of body language.
Professionals in customer relations, reception and communication. Salesmen, salespeople, negotiators. Health, justice and security personnel. Consultants, lawyers. HR professionals, recruitment. Trainers, teachers, educators. Managers, local supervisors, tutors.
Sharpen your sense of observation through synergology
Understand what synergology means
Apprehending the five dimensions of non-verbal language
Distinguishing the noisy transmitter from the silent transmitter
The encoding or specificity of the synergology
Observation through the three views of the synergist
Understanding how synergistic observation works
Mapping of the body through its organic segmentation
From vigilance to the connection with the interlocutor
Finding out what the head positioning means
The eyes and the apprehension of emotions
Finding out what's behind the crying
Focus on crossing legs
What our chair positions reveal