Details

Goals

  • Identify the perimeter of change and involved actors
  • State the phases of change from announcement to assessment
  • Understand resistance to change and be able to channel it
  • Know how to communicate a strategy for change and the associated action plan
  •  Involve actors with participatory and collective intelligence tools
  • Identify and minimize potential risks
  • Prepare an action plan to drive change effectively
  • Build the tool box for the person who has to lead change
  • Implement a collective dynamic

Target audience

Anyone facing change, currently or in future.

Prerequisite

None

Contents

Introduction to change

  • The context of change: perimeter, teams and partners
  • Typology of changes (factors, levels)
  • How managers must act during in this period of change
  • How each one perceives oneself in the change he / she foresees
  • Set the change criteria grid (information, temporality)
  • Identify the different stages in change
  • Clarification of change: break down of the project using the mind-mapping technique. Focus on a practical case of change related to participants (Why the change? Human, environmental and organisational stakes).

Teams: how to involve the actors in change

  • Humans at change: reactions at different stages
  • Actors’ cartography
  •  Milestones
  • State the vision of change with the different actors
  • Share the goal to be achieved
  • State the change action plan on a collaborative basis
  • Change “hopscotch”: free expression with a collaborative tool
  • Share the vision of change collectively (Disney method)
  • « Creative Problem Solving »: a reflexion technique to find solutions in a collaborative way, facing obstacles and blockage

Risk management tools: leading change

  • Meeting facilitation techniques to prevent and manage conflicts: involve actors in thinking process and solutions finding
  • Roles in the team: combining individual objectives in change
  • Segmented risk analysis grid leading to a global change management strategy

Communication in change

  • Taking into account all specific needs when communicating
  • Relevant communication plan

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