Details

Goals

Create a constructive spirit in your team and develop flexibility

  • Develop and maintain quality relationships, be comfortable with your teammates
  • Be adaptive, show flexibility in your relationships with your teammates
  • Create a constructive spirit in your teammates
  • Manage your emotions and welcome those of your teammates

Target audience

Director, team leader, manager, coach, middle management, project leader, trainer… anyone in a profession that requires quality relationships and would like to improve one’s communication skills

Prerequisite

To occupy a management function

Contents

What is Neuro-Linguistic Programming (NLP)?

  • Premises of NLP
  • Perceptions
  • Predicates: our five senses

Tool 1 – “Objective” strategy

  • Turn a problem into an objective
  • Set a clearly defined, positive and operational objective
    • Choose objectives from a long-term perspective
    • Match personal values with professional goals

Application on management: general and personal rules, for me, my team and collaborators.

Tool 2 – Mobilise your energy: "anchoring your resources"

  • Choose your personal resources in view of the objective
  • Anchor reflexes to mobilise the desired resources
  • Control limiting emotions
  • Eliminate unnecessary emotions

Application on management: general and personal rules, for me, my team and collaborators.

Tool 3 – Preparing for success: “visualisation”

  • Imagine success
  • Visualise success

Application on management: general and personal rules, for me, my team and collaborators.

Tool 4 – Take an interest in emotions: “calibration”

  • Closely observe your conversation partner
  • Take your emotions into account

Application on management: general and personal rules, for me, my team and collaborators.

Tool 5 – Adapt to the perceptions of the other: "the VAKO"

  • Listen to the preferred sensorial registers
  • Communicate in the same registers
    • Listen in silence
    • Rephrase to revive
    • Resume for validation

Application on management: general and personal rules, for me, my team and collaborators.

Tool 6 – Ask the right questions with “the metamodel”

  • Identify language inaccuracies
  • Ask to specify generalities
  • Point out inconsistencies

Application on management: general and personal rules, for me, my team and collaborators.

Tool 7 – Create the right relationship: "synchronisation"

  • Make contact
  • Stay tuned
    • Adapt yourself to the other’s frame of reference

Application on management: general and personal rules, for me, my team and collaborators.

Tool 8 – Fluently present your ideas: “reframe”

  • Transform a negative experience into a positive one
  • Handle objections
  • Adapt yourself to the other’s frame of reference

Application on management: general and personal rules, for me, my team and collaborators.

 

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Next session(s)

This training is exclusively on request. Contact us to get a personalized offer.

Sessions available in

  • FR
  • DE
  • EN
  • LU

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