Rock your performance appraisals

Goals

• Clarify the issues at stake and how the annual interview will unfold.
• Involve employees to make the annual interview a privileged and motivating moment.
• Conduct the interview with tact and efficiency.
• Provide recognition, quality feedback and positive criticism to make progress.
• Set goals that make sense and motivate.

Target audience

Managers, team leaders wishing to optimise the key appointment that is the annual interview.

Prerequisite

Perform a managerial function and be in a current or future position to conduct annual interviews with your employees.

Contents

Introduction

• The annual interview: a key appointment... in addition to an ongoing dialogue throughout the year!
• What the interview is not: a simple evaluation!
• 3 phases to be treated: preparation, conduct and follow-up of the interview
• Conduct of the interview: assessment of the past year, preparation for the coming year, training plan...
• Facilitating materials

Preparing to optimise this special moment

• The elements to be prepared by the person in charge
• The importance of facts and concrete examples. Difference between fact, feeling, opinion and judgment
• Pre-maintenance planning and communication
• Preparation by the employee: essential!

Conduct the interview with tact and efficiency

• Adopt an attitude that generates confidence and motivation
  • Balancing speaking time
  • Develop listening skills
  • Encourage the active participation of the employee: “doing together”
• Appreciate the results and skills
  • Put them in a more general context to bring meaning to the work
  • Recognise the effort and the person as such
  • Congratulate, thank, value... without flattering! The 5 qualities of the positive stroke
  • Provide constructive criticism to move forward; involve the person in the action plan
  • Welcome and respond appropriately to criticism
• Set objectives that clarify, provide a framework, make sense and motivate (SMART)

Conclude maintenance and follow-up during the year