Transactional Analysis for "outside the box" management

Goals

Quality of relationships is essential in the professional context, in either hierarchical or transversal dimensions, and associated exchanges.

In inherent research of development, Transactional Analysis brings complementary solutions to ensure dynamism, cooperation, understanding and efficiency.

• Learn how to better know your resources
• Clarify the axes of knowledge and understanding of others
• Activate relevant and efficient transactions
• Develop "assertive" communication for expected results
• Access to motivation increased by the support of expectations

Target audience

Managers or anyone brought to hold a management role in the future.

Prerequisite

Past, current or future management experience.

Contents

Self-diagnosis beforehand in order to assess your position and define your priorities

Express the different aspects of your personality with the "Ego-states"

• Understanding the ego-states model
• Use them in order to adapt to the various situations of communication

Practice

Self-diagnosis and feedback on individual egograms

Develop positive "Transactions"

• Identify the different modes of interpersonal relationships
• Build successful relationships

Practice

Practical exercises and role-plays framed in subgroups

Enhance your interlocutors in an appropriate manner: "signs of recognition"

• Acknowledge your interlocutors in a positive way
• Criticize in a constructive way

Practice

Practical exercise "provide signs of recognition"

Discover your "emotional intelligence"

• Identify the effective feelings
• Manage emotions, sources of tensions and conflicts
• Turn them into positive energy

Practice

Presentation and application exercise of DESC in pairs

Develop win-win relationships with others: "the positions of life"

• Understand how your perception of yourself and others affects relationships
• Work in group in an effective way

Practice

Self-diagnosis of life positions

Implement a dynamic of success in relationships: "the contract"

• Set realistic and acceptable objectives in your professional environment

Practice

Individual assessment and development of goal strategy