Assist your manager: beyond the obvious

Goals

• Find one’s place within the company
• Identify relationships issues
• Be able to take part in the overriding interests of the organisation

Target audience

Managers’ assistants or executive’s assistants, willing to improve their effectiveness, to have a new approach of their position, and to bring greater added value.

Prerequisite

None

Contents

Business and human stakes

• She/He, Me, Us
• Values, personality, professionalism
• Emotions: identification and management
• Comprehension: something that can be improved
• Overriding interest: close collaboration is beneficial

Collaborate with managers

• Create and maintain relations with managers
• Pinpoint expectations and implement the appropriate response
• Report in context
• Understand political dimension of relationships to better interact

Promote groups cohesion

• Ensure favorable work environment conditions
• Lead collaborative work
• Drive a meeting
• Provide linkage between managers and work environment (internal/external)
• Build, activate and maintain relations network (internal/external).
• Welcome and train newcomers
• Oral and written communication (internal/external)
• Ensure confidentiality
• Be involved in the information system security.

Manage information

• Search information
• Organise and guarantee information watch
• Coordinate the circulation of information
• Create and turn an administrative document into a template
• Produce a documentary record, an accounting record, a press review